Shipping
Shipping is complimentary on all watches purchased directly through Patina Horology. Orders are normally shipped within 2–3 business days after payment clears and are currently limited to the United States.
All shipments include tracking and are sent via ground service or better. Orders over $500 require signature confirmation.
Patina is responsible for the watch while it is in transit. Responsibility transfers upon a confirmed carrier delivery scan, or confirmed delivery and signature where signature confirmation is required.
If a package is lost or damaged in transit, please contact patinahorology@gmail.com. If a package arrives visibly damaged, please photograph the package and contents before discarding the packaging.
Returns
Returns are accepted within 7 calendar days of confirmed delivery.
The watch must be returned in the same condition in which it was received. It may be carefully inspected and tried on, but not worn.
Please take particular care with new or new-old-stock straps. Creasing, stretching, staining, buckle marks, or other signs of wear may make the watch ineligible for return or result in a deduction from the refund.
For ordinary returns, the buyer is responsible for tracked return shipping and a $20 original-shipping charge will be deducted from the refund.
If I determine that the watch arrived damaged or was materially inconsistent with its listing, Patina will cover reasonable return shipping and waive the $20 charge.
To start a return, contact patinahorology@gmail.com within the 7-day return period before shipping the watch back. Eligible refunds are issued to the original payment method after the watch is received and inspected.
These policies apply only to purchases made directly through patinahorology.com. eBay purchases are subject to the policies applicable to that transaction.